On July 9th, 2026, a former Case Manager filed an overtime lawsuit against Pinnacle Services, Inc. The Complaint alleges that while case managers are paid a salary for their work, they do not meet all of the required job duties under federal and Minnesota state law that would exempt and make them ineligible for overtime pay. The named plaintiff asserts individual claims and claims on behalf of other similarly situated Case Managers who were paid a salary and treated as exempt from overtime pay when they worked over 40 hours in a work week.
The plaintiff brought the case as a putative collective action under the federal Fair Labor Standards Act (“FLSA”) and a Rule 23 class action under the Minnesota Fair Labor Standards Act (“MFLSA”) and the Minnesota Payment of Wages Act (“MPWA”) seeking to recover unpaid overtime compensation, liquidated (double) damages, and other statutorily permitted relief for themself and others.
Plaintiffs are represented by Reena I. Desai and Ricardo G. Perez of Nichols Kaster, PLLP.
The case is titled: Hartman v Pinnacle Services, Inc., Case No. 0:26-cv-03227 (United States District Court, District of Minnesota).
Frequently Asked Questions
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Is This a Class Action? What Is a Collective Action?
This case is both a potential collective action under federal law and a potential class action under Minnesota state law. Depending on the type of claim(s) you have, this means there may be a slightly different process for joining and participating in this lawsuit.
Though the process and terminology may differ slightly, the idea behind both a class and collective action is the same: it allows one or more people called the “class representative(s)” to sue on behalf of themself and the other people who have similar claims. To proceed as a group, though, the Court must certify the class and collective groups. Because we are in the early stages of this case, certification has not happened yet, but we intend to seek the company’s agreement to certify the class and collective or ask the Court to grant these certifications at the appropriate time.
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Am I Eligible and How Do I Join This Case?
If you worked as a Case Manager or held a similar role at any time during the past three (3) years, you may be eligible to claim unpaid overtime wages for any hours you worked over 40 in a work week. To make a claim under federal law, you must submit a consent form.
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What Time Frame Does This Cover?
There are legal time limits—called statutes of limitations—that affect how far back you can recover unpaid overtime wages.
Under federal law, you may be able to recover overtime pay for up to two years from the date your consent form is filed with the Court. If it is proven that the employer willfully violated the law, the recovery period may be extended to three years. To protect your rights and maximize your recovery, it is important to act promptly by submitting a consent form and joining the case -
How Do I Prove I Worked Overtime?
If you have any records of the hours you worked, please hold onto and preserve these documents until we ask for them. However, you do not need to have time records to make a claim in this case for unpaid overtime.
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What About Retaliation?
It is illegal for an employer to retaliate against any employee for joining or participating in a lawsuit to recover unpaid wages. If you believe you may be subject to possible retaliation, please contact the Case Clerk, Josie Wise immediately at (612) 256-3280 or jwise@nka.com.
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Do I Have to Pay Anything?
This case is being handled on a contingency fee basis, meaning our legal team only gets paid if the lawsuit is successful—either through a settlement, award, or final judgment. Any legal fees will come directly from that recovery and not out of your pocket.
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Is There Money Available Now?
No—this is an active and pending lawsuit. At this time there is no money available and joining the case does not guarantee that you will receive any compensation. Any recovery will depend on the outcome of the lawsuit, whether through settlement, award, or final judgment.
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How Long Will This Case Take?The length of this kind of lawsuit varies from case to case, but they typically last one to three years. Please check this page periodically for updates on the case’s status.
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How Can I Help?
If you know of anyone who worked as a Case Manager or in a similar role and think they may be interested in making a claim for unpaid overtime, feel free to share this website with them and they can join the case by submitting a consent form.
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How Do I Learn More?
For more information or questions regarding this case, please contact our Case Clerk, Josie Wise at jwise@nka.com or call Nichols Kaster, PLLP toll free at (877) 448-0492.
A member of our team will be in touch shortly to confirm your contact details or address questions you may have.