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Service Delivery Coordinator Files Proposed Overtime Pay Collective Against Zayo Group, LLC

On August 18, 2020, a Service Delivery Coordinator initiated a putative collective action against employer, Zayo Group, LLC (“Zayo”).  He asserts claims on behalf of himself and other similarly situated individuals, including Service Delivery Coordinators (“SDCs”) and other positions with similar titles and/or duties.  Zayo provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation, and cloud infrastructure to businesses across the United States.  Zayo’s SDCs primarily act as the liaison between Zayo’s teams (sales, internal field, engineering, construction, and installation) and Zayo’s customers, for a service installation and/or an implementation.  Plaintiff asserts that he and other SDCs regularly work overtime hours and are paid a salary with no extra pay for their overtime hours.  The Complaint alleges that Zayo Group misclassified its SDCs as exempt from the Fair Labor Standards Act’s (“FLSA”) overtime protections, and improperly denied them overtime pay.

The plaintiff brought the case as a putative collective action under the FLSA seeking to recover unpaid overtime compensation, liquidated (double) damages, and other statutorily-permitted relief for himself and other similarly situated SDCs.  

Rachhana Srey, one of the plaintiff’s attorneys stated, “We strongly believe that our client and other SDCs like him who spend their workday serving as a liaison between Zayo’s teams and its customers for service installation and/or an implementation are misclassified as exempt.  They worked a lot of extra hours and deserve to be properly paid for them.”

The Service Delivery Coordinators are represented by Rachhana T. Srey, Reena I. Desai and Daniel S. Brome from Nichols Kaster, PLLP, which has offices in Minneapolis, Minnesota and San Francisco, California, and Benjamin L. Davis of the Law Offices of Peter T. Nicholl in Baltimore, Maryland. The case is entitled, Dickerson et al. v. Zayo Group, LLC, Case No.:1:20-cv-02490 (District of Colorado).

Additional information about how to make a claim in the case may be found at www.nka.com or by calling Nichols Kaster, PLLP at (612) 256-3226.